Cancellation policy

One-Time Purchases

Once an order has been placed, please contact us as soon as possible if you need to cancel or make changes. We cannot guarantee that an order can be canceled or changed once it has begun processing or has shipped. Once an order has shipped, our standard return and refund policy applies.

Subscription Purchases

When you purchase a subscription, you authorize us to charge your selected payment method automatically at the price and frequency displayed at checkout until you cancel your subscription.

You may cancel or modify your subscription at any time before your next scheduled order is processed. To manage your subscription, log in to your customer account and access your subscription management options, or contact our customer service team for assistance.

To avoid being charged for your next scheduled shipment, please cancel or make changes before that order is processed. Once a subscription order has been shipped, it cannot be canceled, and our standard return and refund policy applies.

Subscription Billing and Changes

Subscription prices, delivery frequencies, and applicable shipping charges and taxes will be displayed at checkout. If your subscription details change, any applicable updated terms will be communicated to you as required.

If a subscription payment fails, we may be unable to process your scheduled order until payment is successfully completed.

Questions or Assistance

If you need help managing or canceling your subscription, please contact our customer service team. We're happy to help!